Yes, you will receive the exact same product as shown in the picture. We take great care to ensure that our photos accurately represent the items, so you can be confident that what you see is exactly what you'll receive. Your satisfaction is our top priority!

If you didn’t receive the item you ordered, or if there’s any issue with your order, returns are possible. Please contact our customer service team within 14 days, and they will assist you with the return process. Just ensure the item is in its original condition and packaging, and we’ll make sure to resolve the issue promptly!

You can ship your order to the address provided during checkout. We deliver to most locations, and if you have any specific shipping requests or concerns, feel free to contact our customer service team. We'll be happy to assist you with your shipping needs!

Because great skin has excellent taste. And apparently, so do a lot of other people. Keep an eye out on our social media for an update. 

Keep an eye out on our social media for an update! 

Yes, rosehip seed oil is generally considered pregnancy-safe. It’s a gentle, natural oil (not a retinoid), but as always, we recommend patch testing and checking with your GP if you’re unsure.

Most our customers see visible results in 7-10 days but all skin types are different. With skin care, consistency is key to ensure visible results over time.

It sounds counterintuitive and a very common misconception, but no. Facial oils don’t automatically make your skin oilier. In many cases, excess oil is actually your skin overcompensating for a lack of hydration. When your skin feels dry or stripped, it produces more sebum to protect itself.

Rosehip seed oil helps restore that balance by nourishing and hydrating the skin, so it doesn’t feel the need to overproduce oil. It’s lightweight, absorbs quickly, and can support a clearer, more balanced complexion over time, without leaving you feeling greasy.

Yes, rosehip seed oil is often considered suitable for acne-prone skin. It’s lightweight, non-comedogenic (meaning it won’t clog pores), and absorbs quickly, so it doesn’t feel heavy or greasy on the skin.

What makes it especially helpful is its unique fatty acid profile—particularly linoleic acid, which acne-prone skin is often deficient in. This can help support a healthier skin barrier and may reduce excess sebum production over time.

It’s also rich in natural antioxidants like vitamins A (in its gentle, non-retinoid form) and C, which support skin repair and help improve the appearance of post-acne marks. Because of this combination, it can support clearer, more balanced skin compared to heavier facial oils.

Soon, keep an eye out on our social media for updates.

Rosehip seed oil is for everyone, regardless of skin type, age, or gender. 

The reason it works so universally is because it doesn’t “target” one skin type, it supports the skin’s natural functions. Its fatty acid profile, especially linoleic acid, helps maintain a healthy skin barrier, which is essential for keeping skin balanced whether it’s oily, dry, or combination.

It also absorbs quickly into the skin instead of sitting on top of it, which makes it suitable even for thicker or more oil-prone male skin. On top of that, its antioxidants help support skin renewal and improve overall texture over time.

In simple terms: it doesn’t care who you are, it just helps your skin function better.

Yes, rosehip seed oil can be layered with other skincare products. However, for best results, we recommend keeping your routine simple so the oil can work at its full potential.

Ideally, it can be used alongside SPF during the daytime, as SPF protects the skin while the oil helps support hydration and skin barrier function underneath. At night, you can either layer it over with other KISHKIN products or use it on its own, depending on your skin needs.

Using it alone can sometimes allow the skin barrier to better benefit from its nourishing and balancing properties, without interference from too many active ingredients. This is especially helpful if your skin is feeling sensitive or overloaded.

Absolutely yes, we would recommend it. Rosehip seed oil works beautifully under makeup as it lightly hydrates the skin without feeling heavy or greasy, helping create a smooth, nourished base.

We recommend using 2–3 drops applied directly onto the skin before makeup, or you can mix a drop into your foundation for an even more natural, skin-like finish. This helps your base sit more seamlessly on the skin and gives that soft, “your skin but better” glow.

In many cases, you can even skip primer altogether, as the oil helps prep the skin while keeping it looking fresh and balanced underneath makeup.

Keep an eye out for notifications from us and Royal Mail regarding your tracking ID. Once you have that, you can track the order through the Royal Mail website. Please check the spam section of your email. 

Yes, we do.

Your order will usually be dispatched within 1–3 business days. Once it has been shipped, you’ll receive a confirmation email with your tracking details.

No, your acne won’t suddenly come back just because you stop using it.

What rosehip seed oil does is help bring your skin back into balance—it supports your skin barrier, improves hydration, and helps regulate excess oil production. So rather than being a quick fix, it’s helping your skin function better overall.

If your skin has stabilised while using it, those improvements don’t just disappear overnight. That said, acne can be influenced by a lot of factors like hormones, stress, or lifestyle, so changes in those can still affect your skin over time.

PCOS-related acne is usually driven by internal factors like hormones, so no topical product can completely “fix” the root cause. What rosehip seed oil can do is support your skin externally—by helping balance oil production, strengthening the skin barrier, and reducing inflammation.

It’s lightweight, non-comedogenic, and rich in linoleic acid, which acne-prone skin often lacks. This can help calm breakouts, improve overall skin texture, and support healing of post-acne marks.

So while it may not stop hormonal acne entirely, it can make your skin feel more balanced, less reactive, and easier to manage over time.

We would advise speaking to your doctor about the same.